To help us get it right first time, before buying our products please feel free to get in touch if you are in any doubt about its suitability for your vehicle. That way, you get to iron out your queries and we get to hit the nail on the head when we send you your equipment.
We’ve got a team of people on hand brimming with product knowledge who are only too happy to assist you (some would say we’re geeky, but we say we’re just very enthusiastic!)
You can return any product purchased from us within 14 working days of when you receive the goods.
Before returning any items, you’ll need to obtain a Returns Number from us either via email or telephone. We always make sure that our response is swift for your peace of mind.
All products purchased from us have a unique Order Number, which you will find on the paperwork you received with the item. You will need to have this to hand so that we can trace the item.
You will then need to ensure that this is returned back to us within 14 days.
Once we’ve received the item back from you it will be checked over to ensure everything is all ok. A refund will then be issued and you’ll receive an email to confirm this.
We have 14 days to refund any monies owed to you. This will always be done via the original method you paid with. Paypal is usually instant.